Privacy and Cookie Policy

1. Data Controller

2. Data Collected

Through forms, chatbots, and digital resources, the following personal data may be requested:

• Name and surname
• Company or project
• Email address
• Phone number
• Service of interest or inquiry
• Data voluntarily provided by the user

In the future, email addresses may be requested for sending information, resources, templates, info products, training, or newsletters related to RTP Digital Solutions.

3. Use of Data

The data provided will be used to:

• Respond to inquiries and contact requests.
• Manage contracted services.
• Facilitate downloads or access to digital resources.

4. Data Retention

Data will be retained as long as there is a relationship with the user or until they request deletion. In any case, data will be kept for the legally required retention periods.

5. Data Disclosure

Data will not be disclosed to third parties, except when legally required. For the operation and maintenance of this website, RTP Digital Solutions may use third-party technology services (e.g., hosting, email, automation, or newsletter delivery) that act as data processors and guarantee the protection and security of information at all times.

Data is primarily stored on secure servers located in the European Union. However, some services used by this website (such as automation tools, AI management, or email) may involve data processing outside the European Economic Area (EEA).

In such cases, appropriate measures are applied to ensure security and confidentiality, such as standard contractual clauses approved by the European Commission or providers adhering to the EU–US Data Privacy Framework, recognized by the European Commission.

6. User Rights

Users can exercise their rights of access, rectification, deletion, opposition, limitation, and portability by sending a request to info@rtpdigitalsolutions.es.

If not satisfied, they can contact the competent supervisory authority in Spain: the Spanish Data Protection Agency (AEPD).

7. Information Security

RTP Digital Solutions applies appropriate technical and organizational measures to ensure the confidentiality, integrity, and security of personal data processed.

8. Cookie Policy

This website may use first-party and third-party cookies for technical, statistical, and user experience improvement purposes.

Users can manage their cookie preferences or delete them from their browser settings at any time.