RAG Agents with Knowledge Base for Businesses

In many companies, knowledge is scattered: technical manuals that no one reads, documents in forgotten folders, information that only veteran employees know. When someone has a question, it takes time to find the answer or depends on asking "the one who knows". Within our artificial intelligence catalog for Navarra, a RAG (Retrieval-Augmented Generation) agent is an AI assistant that accesses all your information, searches for what is relevant, and answers questions like an expert would. It doesn't make things up: it always responds based on your real documents. This solution integrates perfectly with business process automation, allowing information to flow without manual intervention.

This technology is similar to what works on this website, but trained with your own information. The agent becomes an expert in your business.

Common problems we solve

  • Critical knowledge is in the heads of a few: if they leave or are busy, no one knows how to answer
  • Manuals and documents that no one consults: the information exists but finding it takes too long
  • New employees take months to train: they depend on others teaching them, one by one
  • Inconsistent answers to customers: each person says something different because there is no single source
  • Outdated information circulating: no one knows which is the correct version of the procedure
  • Wasted time searching for data: "where was that specification?", "what did the manual say?"

When information exists, but isn't used

In many companies...

  • Manuals are too long to consult
  • Only one person truly knows how to do things
  • Time is wasted searching across multiple locations
  • Information exists, but can't be found when needed

With this system...

  • You can find answers in seconds
  • You don't need to know where the information is
  • You don't depend on a specific person
  • Knowledge becomes accessible to the entire team

This type of agent can integrate with AI agents for customer service and with AI-powered web development to create a complete experience.

How the solution works

1

We collect your knowledge

We identify all your company's information sources: technical manuals, product documentation, internal procedures, FAQs, incident history, relevant emails...

2

We process and organize

AI processes all documents, understands their content, and creates a structured knowledge base where it can quickly search for answers.

3

We create your expert agent

We configure an assistant that answers questions by searching your knowledge base. It doesn't make things up: it always cites the source of information.

4

Precise and contextual answers

The agent understands complex questions, searches multiple documents, and synthesizes complete answers with references. The system can summarize complex information and show only what's relevant, avoiding the need to review entire documents.

5

Democratization of knowledge

All employees have access to the same level of information. The new one like the veteran. No one depends on "the one who knows".

6

Continuous update

When you add new documents or update procedures, the agent updates automatically.

Real use cases

Industrial company or workshop

Instant access to machine technical manuals, specifications, maintenance procedures, and safety protocols. Access hundreds of pages of manuals in seconds without searching manually. Any worker can find what they need without depending on the expert.

Law firm

Search in case law, previous contracts, document templates, and internal procedures. Precise answers with legal references.

Training center or exams

Assistant for students that answers about course content, dates, requirements, and materials. Students can resolve complex questions instantly based on all available content, as if they had a teacher always accessible.

Professional training or certifications

Allows consulting regulations, syllabi, or test questions without having to review complete documents. Reduces repetitive queries to teachers and speeds up studying.

Company with internal documentation

Your employees access procedures, policies, or key information without depending on others or wasting time searching. All internal knowledge, accessible in seconds.

Technical service

Quick access to product sheets, fault diagnosis, compatible spare parts, and repair procedures. Find solutions in seconds by cross-referencing information from multiple previous cases, without manually reviewing records.

Benefits for your business

Find any information in seconds
Your documentation, always accessible
Employee onboarding 10x faster
Everyone accesses the same knowledge
Answers based on real data
Consistency in responses
Time saved on searches
Knowledge no longer gets lost
Productivity from day one
Less dependence on key people
Drastically reduces information search time
Any employee can work as if they had years of experience

Your company already has the knowledge. The problem is it's not available when you need it.

This is not just access to information. It's a new way of working within your company.

Turn your documentation into an expert available 24/7. Your knowledge, always accessible

RTP Digital Solutions
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